If you have not already done so, please complete and submit our intake form. as soon as possible We will contact you on the email provided on the form to schedule your session(s).
ABOUT YOUR SESSION(S) / CALLS
Client calls are scheduled at the mutual convenience of yourself and Nicole and will take place in Nicole's private Zoom Room unless otherwise agreed upon. You will receive a login link prior to the agreed upon calling time to join the Zoom Room.
If Nicole needs to request an advancement or delay of start time for any reason, she or a member of staff will notify you as soon as is reasonable to indicate a different start time. The call starts upon pick up of the call and ends when call is hung up.
Any cancellations of a Client call must be made with a minimum of twenty four (24) hours prior the time of an appointment. Nicole or a member of staff will make reasonable efforts to reschedule sessions which are cancelled in a timely manner.
HOW TO BEST PREPARE FOR YOUR SESSION(S)
Set yourself up for success and prepare BEFORE each call. Empty your blatter, have a drink ready and a journal and pen if you so wish and have your questions and/or intentions for the call clear and ready to be discussed.
Be on time for each call and schedule some quiet, reflective time before and afterwards.
Be in a private, comfortable space free of distractions for each call.
Turn off all notifications and electronics, except the device being used for the call.
Give at least 24 hours notice, in the event a call needs to be rescheduled.
CONFIDENTIALITY Whatever is said in a call, stays in the call and will not be shared with anyone without your permission, unless Nicole feels that what is discussed will be of harm to you or someone else.
If, at any time, you feel that your needs are not being met or you are not getting what you want out of the program please tell Nicole, so that your needs can be discussed and your program can be adjusted if need be.
FINALISE YOUR BOOKING VIA PAYPAL All sessions will be scheduled at mutual convenience within GMT/BST time zone. We will only accept bookings which are accompanied by a completed and submitted intake form and hold the right to refuse your booking without the need for explanation, in which case a refund is given. Once your booking is accepted your transaction is final. No refunds will be given after that.